Makerspace KPI’s – How well do you know your space?

Most makerspace owners are mission driven and not financially driven, and that’s OK. Every makerspace should strive to help as many people as they can, boost local economies, and help youth find their way in life. But the reality is, if you can’t figure out how to be sustainable and survive until tomorrow, none of that matters.

In our experience running Urban Workshop, we have homed in on the key metrics to get the pulse of the business and ensure we are here tomorrow to fulfil our mission to serve our members and the community. The metrics or Key Performance Indicators (KPI’s) we cover in this paper relate only to the revenue side of the business and do not consider expenses. In the future we will look at expenses and related KPI’s.